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We at HVACDirect sell and service Goodman gas furnaces and are entirely committed to their products because we believe they are that good. We know that when we recommend a product to a customer, our reputation is on the line. Keep reading and allow us to tell you why we agree with everything Goodman has to say about themselves.
Goodman takes great pride in their manufacturing quality standards. Their product line resides in buildings that are ISO 9001- and 14001-certified meeting the global independent standard for quality manufacturing, management processes, and environmental management practices.
A second reason to thank goodness for Goodman is that its parent company invests in quality and the U.S. After the second global war, America was proud that she could manufacture anything and did not have to be quality-conscious.
After all, there was often nowhere else to buy a product. However, the world has changed. A lot of other HVAC manufacturers have moved off-shore. Meanwhile, Goodman has spent $400m on a new technologically superior manufacturing site just outside Houston. The company is convinced American HVAC workers can defy the reputation of being a spoiled, lazy workforce and compete anywhere in the world and they strive to prove it daily. They design, engineer, and build all their units in the United States.
Incidentally, the new facility was designed with the same eye for efficiency as the products produced there. It has an energy consumption monitoring system and a white roof to reflect the Texas heat along with a retention pond and wastewater treatment system to recycle water for landscape irrigation.
Third, at HVACDirect we know that Goodman takes pride in their deliverables and willingness to listen to customer complaints or dealer issues. Because of that, Goodman the Better Business Bureau awarded Goodman their highest rating of A based on 16 performance factors that reflect the company’s willingness to work with customers to quickly resolve issues. Along with that, the company uses BazaarVoice to provide the homeowner reviews available on their website and to help authenticate the reviews and prevent fraudulent, fabricated, or modified postings.
The fourth reason to love Goodman is the company believes in providing peace of mind for their customers. The company offers several warranties including:
- Goodman’s 20-Year Heat Exchanger Limited Warranty
- 10-Year Unit Replacement Limited Warranty
- Lifetime Compressor Limited Warranty
- Lifetime Heat Exchanger Limited Warranty
- 10-Year Parts Limited Warranty (on certain products)
Goodman provides strong warranty coverage because their products are built to last. Each unit undergoes three tests before leaving the assembly line, including an actual test run.
Possibly the most compelling reason to go with Goodman is that they are recognized as a pacesetter in the industry. As you likely recognize, the transfer of heat is the nucleus of any heating or cooling system whether the task is adding heat to space or removing heat from a space. Goodman has established themselves as the heat transfer expert with the heat exchanger as the central element of their brand. The tubular aluminized steel primary heat exchanger is designed and built using technology that resists wrinkles, which add durability and facilitates heat transfer. Not only that, customers are increasingly seeking heating sources that are environmentally friendly in addition to offering the optimum equilibrium in temperature control, indoor air quality, energy savings, and reliability.
Everyone associated with the Goodman brand has the same convictions about quality, comfort, economy, and environmental impact. Since their inception, the people who work at Goodman have been focused on building excellent caliber heating and cooling products that deliver unsurpassed comfort, cost-effective efficiency ratings, and systems that do not require a second mortgage to afford but will also last well beyond the pay-off date.
Lastly, one more reason to appreciate the brand is the company’s position regarding financing. Goodman recognizes that questions of finance often mean compromises in choices made. The company also acknowledges that financing options can help a homeowner choose a new, energy-efficient heating and
cooling system rather than make repairs to an old, inefficient system. We at HVACDirect can advise each customer of the financing options available to them.
For all these reasons, our team at HVACDirect stands behind the Goodman products we carry.
